FAQs

FAQs

1. How do I place an order on your online shop?

Simply browse through our products, add your desired items to the cart, and proceed to checkout. You can complete your purchase securely using various payment options, including credit/debit cards and online payment gateways.


2. How long does delivery take?

Delivery times depend on your location. Typically, orders within the UAE are delivered within 2–4 business days. You’ll receive a confirmation message and tracking details once your order is shipped.


3. What if I receive a damaged or wrong item?

If your order arrives damaged or incorrect, please contact our customer support within 24–48 hours of receiving it. We’ll arrange a replacement or refund promptly to ensure your satisfaction.